Residence FAQ

Academic success has been directly linked to dynamic student learning environments. Living in Residence allows students to be surrounded by individuals with the same goals and puts them close to the programs that offer support in times of need.  The Residence also has professionally-facilitated programming to help engage students and ease the transition from post-secondary or time spent away from educational pursuits.

To prevent the spread of COVID19, we have adapted our strategy to offer programs and support through virtual or distanced methods but still have trained staff on-site to provide more critical assistance when necessary.

Our enhanced cleaning and sanitization protocol conforms to federal and provincial recommendations and confirms that we are taking precautions to ensure the health and safety of our staff and students. 

Frequent cleaning of shared spaces, glass barriers, staggered move-in times, contact minimized check-in, mandatory facial coverings in shared areas and the use of electrostatic sanitization equipment are just some of the steps we are taking to prevent the spread of COVID19.

Arriving in the fall will allow you to enter into an academic mindset and puts you closer to the programs available to support your success as a student.  This provides you the opportunity to engage with students in your program, and be present for those portions of the program that are being offered in-person.

Despite these factors, this is an independent decision and one that you should base on your own goals and financial circumstance. For some, the benefits of arriving in the fall outweigh those offered by entering later in the academic year. Think about what would support your educational goals best.

Given the circumstances, we have waved the regular cut off for cancellations. You can cancel your application by logging into your Residence account and opting to cancel.

To postpone your residence acceptance to the winter semester, log into your Residence account, cancel your current application and start a new application under Winter 2021. If you need support, please contact

To uphold our commitment to physical distancing, we will be staggering move-in dates and times. You will be contacted via email about the time and date of your move-in. Don't worry, we’re flexible and will work out a time that fits with your schedule as best possible.

Students arriving from international destinations will be required to self-quarantine in a designated space upon arrival and will have support from the Residence team along the way. Those coming from out-of-province will be contacted if needed based on the provincial circumstances at the time of move-in.

Each year in Residence is different, and this year is no exception!  Our programming remains dynamic, engaging and diverse and has been adapted to take place online and through virtual formats where possible. Our Residence Advisors (RA's) remain on-site and available to help throughout the year.

Use of approved, non-medical, face-coverings are required outside of your suite, as is physical distancing, proper handwashing and restricting outside guests. But we feel that you have all been getting used to this by now.

While this year is going to be a unique one, we feel that we have the systems in place to make sure that it remains a safe and enjoyable one.

The Residence has taken a variety of measures to ensure physical distancing to include:

  • Floor stickers indicating safe standing distances
  • A two-person limit in the elevator
  • One-way directional staircases
  • Staggered move-in dates and times
  • 72-hour vacancy of rooms before student arrival
  • Adapted administrative procedures to be paperless and contact minimal

At present, we are not allowing guests from outside Residence, and there is a firm no guest policy in place. We will be revisiting the guest policy in January.

The Residence has continued to accept mail and packages from professional courier companies like Canada Post, FedEx and DHL. Our mail processing is adapted to accommodate PPE guidelines and ensure physical distancing occurs between delivery people and residence staff.

The front desk team will notify you through email when a package arrives. You must maintain physical distancing and wear a mask when collecting your parcel.

We have temporarily suspended accepting drop-offs from family or friends. If you are expecting a personal delivery, you need to coordinate it outside of the Residence.


If you fall ill or are required to self-quarantine based on the COVID19 Exposure Questionnaire, you will receive support by teams both at the Residence and College. While you are confined to your room, we will support the delivery of food and other provisions to your door while you isolate.

At Residence, we believe having a roommate is a big part of the overall residence experience and thanks to our building features and set-up having a roommate is safe.  Our goal is to honour requests for roommates and keep students within the same academic program or program field together in the same areas of the building. Please wait for communication on how you can connect with your roommate, establish a relationship and determine what supplies you can each contribute to your living arrangement. If you would like to request a specific roommate, you can contact our front desk by email at

There are a variety of payment options available to students through the Residence portal. You can view those options here. If you require specific assistance, you are welcome to contact Canadore’s financial aid department at More information on financial aid questions during COVID19 can be found here.

Please note that we do not defer payments for OSAP.

Should you decide to withdraw from your program once the semester begins, the penalty remains the same. The last page of the Student Resident Agreement provides instructions in detail. You may, or may not, be entitled to a refund depending on how you file your cancellation. Please read this section carefully before applying so you understand the process should you need to. The form can be accessed here for domestic students and here for international students.

If you begin to experience flu-like symptoms, remain in your room and contact the Residence staff immediately. You will receive instructions on how to proceed with a medical assessment and care.

Front Desk: 705-980-1301 ext.0 

For more information or questions not answered here, please contact or 705-980-1301 ext.0

Applications for the upcoming academic year are made available in February/March of the current academic year. You can apply for the Canadore Residence by filling out our online application. Applications will be accepted at any time on a first-come, first-serve basis.

Academic Year Acceptances: 
Students are encouraged to apply for residence by May 1st. Guaranteed residence is available for any student who applies with a completed application with a security deposit before May 1. Acceptances will be sent on a first come, first serve basis thereafter.

Winter and Summer Semester Acceptances: 
Acceptance emails will be sent on a first-come, first-serve basis dependent upon room availability during the Winter and Summer Semesters.

In the acceptance email you will receive instructions on how to complete the rest of your acceptance information online. The acceptance details will need to be completed online and will ask you important information related to emergency contacts, health information, payment information, and a personality profile questionnaire which is used to help select your roommate. You will also be asked to review and accept the Student Residence Agreement which is a legal document that serves as the contract between you and the Residence. Please ensure that you read it carefully and keep a copy for your records.

Primary and Secondary Contacts serve as an emergency contact and as a main contact should any other significant concerns or problems arise with the resident. It is strongly recommended that these contacts are the parents or legal guardians of the resident. In the case where the Primary contact is unavailable, the Secondary contact will be contacted.

Please provide your details on the Medical, Accessibility, and Special Consideration section when completing your acceptance information in order to provide us with more information about how we can support your success in Residence. Students requiring special accommodations on campus are encouraged to also contact Canadore College’s Student Success Services.

If you are not completing your acceptance information online, please contact the Residence directly for the "Request for Special Consideration Form" to provide us with more information so we can support your success in Residence.

No.  Each of the residence suites has a full kitchen with a fridge and stove where you are able to cook your own food. Canadore offers a meal plan through the cafeteria, however, service hours may vary.

The Residence Front Desk, located in building C15 (15 College Drive), is open 24/7 for residence assistance and general inquires. Staff are available 24/7 and can be reached at 705-980-1301 ext. 0.

Residence accepts requests for Canadore students required to live in North Bay with their immediate/dependant family members.

Residents may purchase a parking pass online on the Canadore College website, or from the Canadore Security Office.

All cooking devices must have automatic shutoff, be approved by CSA, and must not have an open element (for example, hot plates and indoor grills are not permitted).

If you decide to cancel your Canadore Residence application, you must submit your cancellation online on the residence portal. Cancellations will not be accepted over the phone. Students who have already moved into residence and wish to withdrawal must complete a written withdrawal form, which are available at the front desk.

Residents can apply at the front desk to stay during the Winter Break. You must submit a written extension request form which will be made available at the residence front desk no later than December 1 if you wish to stay for either part of, or the entire break. Please note that there may be an additional charge for a winter break extension.

All our correspondence will be sent to you by email. Please make sure you check your email regularly so you don’t miss any time-sensitive information (offers of accommodation, acceptance and payment deadlines, etc.).

Yes, all students that wish to stay in residence outside of the contract dates listed in the Student Residence Agreement (SRA) will be required to pay additional residence fees associated to the additional time spent in residence. Student needing to stay in residence into the summer months due to an extended program must apply to stay in residence for the summer term in their residence portal. Summer residence fees are listed in the SRA, as well as on the Canadore Residence Website under “Rates”. Please contact the residence should you have any questions regarding extending your stay for academic and/or non-academic purposes.

Contact Us

15 College Drive                               
North Bay, Ontario                         
P1B 8K9
705.980.1301 ext. 0