Professional Issues I

14 weeks Course


This course combines individuality and role of the Personal Support Worker; It provides some background related to working with the individual and family. The emphasis in this course is placed on understanding the uniqueness in each human being. Attention is paid to cultural, racial and religious differences and their impact on initializing client care. Themes in this course are: Client as an individual; client independence; client centered care; client and the role of the family in provision of care; culture, race and religion; empathy and caring practice.

OSSD or equivalent, ENG4C or ENG4U, If English is not your first language you must either provide proof of English competency or take the Test of English as a Foreign Language (TOEFL) or International English Language Testing System (IELTS). You must have a minimum overall band score of 5.5 on IELTS, or a minimum TOEFL score of 550 (paper based) or 213 (computer scored) or 80 IBT (internet based) to be admitted to a postsecondary program at the college. SPP in India requires a minimum of IELTS 6.0

Contact the Continuing Education office to learn about future offerings: 

Most college level courses require textbooks; textbooks are not included in the course fees. It is the student’s responsibility to purchase any required textbooks.

Textbooks are available at the Campus Shop for in class, Contact North, and iLearn/D2L courses. The Campus Shop does not carry most OntarioLearn textbooks. OntarioLearn textbooks can be purchased at

Learning outcomes represent culminating demonstrations of learning and achievement. In addition, learning outcomes are interrelated and cannot be viewed in isolation of one another. As such, they should be viewed as a comprehensive whole. They describe performances that demonstrate that significant integrated learning by graduates of the program has been achieved.