Frequently Asked Questions

COVID-19 READINESS PLAN AND DESIGNATED LEARNING INSTITUTES

The Government of Canada recently announced that changes will be made to travel restrictions affecting international students who wish to travel to Canada for the purpose of continuing and/or pursuing their studies.

Starting October 20th, 2020 international students with an approved study permit can enter Canada to attend institutions with an approved COVID-19 Readiness Plan.   Canadore College was approved and placed on this approved Designated Learning Institution (DLI) list on November 17, 2020 as posted on the website of Immigration, Refugees and Citizenship Canada (IRCC) Canadore College’s DLI # is:  019395535239

New Covid-19 Testing Requirements for Travelers Arriving as of January 7, 2021

The Government of Canada has recently released new travel guidance for all incoming air travelers to Canada.

Starting on January 7, 2021, all air passengers five years of age or older will be required to show a negative PCR test result

This requirement applies to all incoming travelers, Canadians and non-Canadians alike.

Canadore College international students with flights arriving to Canada as of January 7, 2021 must prepare accordingly.

Contact local health authorities to find out where you can get a PCR test prior to travelling.

Anyone who receives a negative test result and is authorized to enter Canada must still complete the full, mandatory 14-day quarantine and receive another negative PCR test at the end or their quarantine period as part of their isolation plan.


ARRIVAL TO CANADA AND QUARANTINING

We are looking forward to welcoming international students to study with us at Canadore College. Canada. 

Given the extraordinary circumstances of the pandemic, several conditions must be met prior to international students being permitted to travel. These include the evaluation of whether programs can be delivered remotely online or must be completed in person.  In addition, Canadian public health requirements require the submission and approval of a 14-day quarantine plan by each institution.  

In order to come to Canada you will need to satisfy the Canadian Government that you will adhere to strict quarantine requirements. This includes having a quarantine plan, sharing it with the College through the iCent app and ensuring you quarantine/isolate for 14 days before your first day of class.

At Canadore, a dedicated team of International Student Ambassadors (ISAs), under the supervision of the Director, International, will be reviewing, evaluating and approving incoming quarantine plans to Canadore College. The plans will be reviewed for completeness, accuracy, and, where applicable, revisions will be required if identified by the Canadore Team. 

Prior to entering Canada, you must also submit your quarantine plan through the ArriveCan app and present it to the Canada Border Service Agency (CBSA) officer at the airport or land border.

If you are flying to Canada, you will also be required to undergo a Covid19 PCR or LAMP test within 72 hours of your scheduled flight and present the negative test to the airline.

The ISA team may be reached at: quarantine.approval@canadorecollege.ca and via a dedicated landline (705) 474-7600 ext. 5425.

International students and agents are requested to review instructions and guidance on quarantine plans as listed at https://www.canadorecollege.ca/support/international.  It is mandatory for international students to download the iCent application (iCent App) prior to departure, and quarantine plans are to be submitted exclusively via the app. Information related to the app, how to download and use it, as well as its many features is available at: https://www.canadorecollege.ca/support/international/iCent  

As of November 21, 2020, you must use ArriveCAN before checking in at the airport or crossing the border to submit your

  • travel and contact information
  • quarantine plan
  • COVID-19 symptom self-assessment

Please bring your ArriveCAN receipt (electronic or paper) with you to show the border services officer upon arrival.

If you are flying to Canada, you will also be required to undergo a Covid19 PCR or LAMP test within 72 hours of your scheduled flight and present the negative test to the airline.

See the IRCC website for more details.

All International students wishing to travel to study at Canadore College are required to submit their quarantine plan via the approved channel (iCent App) and to quarantine.approval@canadorecollege.ca as soon as possible. 

Once a quarantine plan is fully received and approved, a subsequent follow-up letter confirming the approval of the plan, as well as issuance of a travel support letter, will be sent automatically to the international student concerned.

Without approval of a quarantine plan, no travel support letter will be issued by the college. Students are advised to only make travel arrangements once a travel support letter is issued.

Given the extraordinary circumstances of the pandemic, international students that make travel arrangements without having a quarantine plan approved, and subsequently receiving a travel support letter, risk being denied boarding of their flight. 

Any urgent issues in this regard may be directed to quarantine.approval@canadorecollege.ca

Travel support letters are now provided to students whose program is delivered fully online. For students who meet all the various requirements, wish to travel and are approved to do so, please be reminded that in order to come to Canada you will need to satisfy the Canadian Government that you will adhere to strict quarantine requirements. This includes having a quarantine plan, sharing it with the College through the iCent app and ensuring you quarantine/isolate for 14 days upon your arrival to Canada. See above response regarding quarantine plans for international students.


TRANSFERRING TO CANADORE COLLEGE

Yes, you may apply after completing your first semester at the college for which your study permit was issued. Please follow instructions ‘How to Apply’ through your preferred program’s page.


ADMISSIONS

APPLICATIONS

The January 2021 intake is now closed and May 2021 intake has opened. Please check our new Apply Now International Portal! regularly for updates. The September 2021 intake will open to applicants the first week of January 2021.

Seats for intakes fill very quickly, it is best to get your application in as soon as the intake is open on the portal to assure that your application is considered.

Students can expect intakes to open approximately from 4 months to 1 year in advance of the term of study. Please note that these dates may vary so always check in advance.


Please create an account on the Apply Now International Portal! to watch for upcoming intakes or apply to be put on the waitlist for consideration if a seat becomes available for the current intake.  

You will be prompted to upload all of your documents in the application portal follow this link to get started with your application: Apply Now International Portal!. Documents will be validated for authenticity once you arrive in Canada; please be sure to bring original copies when you travel to begin your study.

Yes, you will need to pay a $100 application fee to apply to study at Canadore College

Please review the refund terms on your Letter of Acceptance (LOA). A non-refundable deposit is applicable.


ADMISSIONS

Admission Requirements and Eligibility

If you want to study in Canada, you must meet some important immigration requirements. You will likely require a Study Permit if you are not a Canadian or Permanent Resident of Canada and will be undertaking a program of 6 months or more.  You must apply for your study permit with Immigration Refugees and Citizenship Canada (IRCC).  American citizens and Green Card holders may be able to apply at the Port of Entry.  For information on how to do so, see the IRCC website

In order to qualify for a Study Permit, you must first receive a letter of acceptance and an International Student Acceptance Information form from the College. After you have been accepted for a course of study, you must submit this letter for your Study Permit application.

Please see ‘Admission Requirements’ found under each program’s page to determine if you are eligible for that specific program.

Documents will only be reviewed after you submit a complete application using the Apply Now International Portal!  


ADMISSIONS

LANGUAGE PROFICIENCY

Please, reference our to see the options we have for your English Proficiency Test. Due to COVID-19 we are temporarily accepting DUOLINGO, a test option that can be taken online.

*International students applying through the SDS Program should reference the following site for the program requirements: https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada/study-permit/student-direct-stream/eligibility.


ADMISSIONS

LOAs

Typically, it can take 1 day to 1 week depending on the volume of applications at the time. However, due to the extraordinary circumstances of the pandemic, it may take several weeks before we are able to issue an offer letter.

Please note that due to a high volume of submissions, it is taking longer than usual to process applications. We are doing our best to process applications as quickly as possible and our International Admission teams will be in touch as soon as a decision has been made.


ADMISSIONS

Deferrals

Only students who have met the payment conditions of their original Letter of Acceptance (LOA) and submit their deferral request by the term deferral deadline will be considered for deferred admission provided are seats available in the requested term. Students may only defer to the same program at the next offering within the same academic year. Any subsequent requests for deferral are considered a new application and will require a new application fee of $100CAD.

If your deferral is approved, the funds you have paid will automatically be carried forward to the next term. If there is a difference in fees for future terms you will be responsible to pay that difference.**Please note Canadore College will process a maximum 3 deferrals to support students during Covid-19 up to a deferral to the Sep 2021 intake. After that term, students will have to pay 100 CAD per Deferral request. If your deferral is approved, the funds you have paid will automatically be carried forward to the next term. If there is a difference in fees for future terms you will be responsible to pay that difference.

What is the last date to defer my study if I hold an Letter of Acceptance (LOA) for the Spring/Summer, May 2021 intake? The last date to submit a request to defer for the Spring/Summer 2021 intake is April 27, 2021. After that time you will need to re-apply for a future intake. Do not register if you have requested a deferral; you will be subject to the financial terms and conditions that you consent to during the registration process.

Should you intend to request a deferral, you should do so immediately. Students may have to re-apply ($100 Fee) if notice is not provided prior to January 4, 2020. If you would like to defer, you must make a minimum deposit of $2,500 CAD. If you are working with an agent, please advise them of your intent. For direct applicants, please request a deferral in the International Application Portal or send your deferral request to international.admissions@canadorecollege.ca

Please carefully refer to instructions below to ensure your deferral requests are dealt with in a timely manner.

  1. Agents are required to re-enter the original application in the OCAS portal. In the “Existing Student Information” session, the original student ID must be entered.
  2. Students that paid the first semester fee in full by December 1, 2020 will be waived the $100 application fee. College fee receipts or payment proof MUST be provided to apply for the application fee waiver.
  3. Offers that are paid after December 1, 2020 are considered expired offers. Students will have to re-apply on OCAS with $100 application fee. Minimum $2,500 deposit MUST be paid at the time of application; non-refundable portion of any fees paid is referenced on your Letter of Acceptance (LOA) and on our website. Please review the refund policy carefully: Fees and Expenses - Canadore College.
  4. Formal requests of deferrals and/or application fee waivers are to be forwarded and communicated to international.admissions@canadorecollege.ca.
  5. The deadline to apply for a deferral to May 2021 Intake for both GTA and North Bay campuses is January 4, 2021.
  6. All deferral requests are FINAL. Please carefully consider an application before applying. Any type of preponing and postponing afterwards will NOT be accepted.

 

If you are experiencing technical difficulties with the OCAS system, please email: International@ontariocolleges.ca.


ADMISSIONS

PROGRAM INFO

Please go to this link to check the way that your program will be running for our Winter semester: https://www.canadorecollege.ca/support/academic-plan

For May 2021 - Canadore will follow Ontario Government directives for re-opening its campuses. Should COVID-19 conditions continue to improve, Canadore may consider a transition to face-to-face learning when it is safe to do so. 

Please check this link regularly for updates on our program deliveries: https://www.canadorecollege.ca/support/academic-plan


ADMISSIONS

FEES/PAYMENTS/REFUNDS

Tuition fees are listed under each individual program’s page. Search our programs here.

The preferred payment method to Canadore College is through flywire.

Instructions for making a payment can be found here: https://www.canadorecollege.ca/support/international/study-with-us


Wire payments are charged an additional $50 CAD per payment.

 

If you paid through flywire, you can access your receipt through your flywire account. This can be used for Immigration purposes.

If you paid through your bank or by other means and still require a receipt, please contact Canadore.InternationalA/R@canadorecollege.ca

As each student is required to show proof that they have the finances to pay and attend school in Canada, we cannot make accommodations. Payment due dates are listed on your Letter of Acceptance(LOA). Please be sure to comply with the due dates noted on your LOA; your program seat will not be reserved if you do not comply with the payment terms of your LOA.

Only students who have paid their fees in compliance with their LOA will be permitted to register.

Note: The Student Direct Stream (SDS) has specific tuition payment requirements.  Please refer to the website for the most current information: Student Direct Stream (SDS)

Instructions to apply for each of our scholarships and bursaries can be found on the specific scholarship/bursary’s page:

Scholarships: https://www.canadorecollege.ca/support/money/scholarships

Bursaries: https://www.canadorecollege.ca/support/money/bursaries

Canada also offers several scholarships: https://www.educanada.ca/scholarships-bourses/index.aspx?lang=eng

**Please note that funds are limited and students should prepare to secure funding for their study in advance of attendance.

The payment deadline for students returning to study in Semester 3, 4, 5 or 6 in Winter 2021 is November 30, 2020. https://www.canadorecollege.ca/get-started/dates-deadlines

Please consult the International Student refund policy for full details - https://www.canadorecollege.ca/support/international/study-with-us. Refunds are subject to holdbacks dependant on the time and reason of request. The refund process is significantly delayed during this time and could take longer than the usual 6 - 8 weeks. It is important to keep in mind that flywire will need to verify your banking information before they send the refund. You can log into your flywire account to keep updated on any activity. Refunds are processed in accordance to the original method of payment.

Education for Canadian (domestic) students who are studying in Canada is subsidized by the provincial government and its taxpayers. International students do not pay provincial taxes, so they are not eligible for subsidies and must pay the full cost of tuition. 


STUDY PERMITS/PGWP/AIP

STUDY PERMITS AND APPROVAL IN PRINCIPLE

Yes, students who have an active Offer of Admission should proceed to apply for their Study Permit.  If you or a final approval for your Study Permit, you can attend classes online from your home country even if you can’t travel to Canada right away.  Please consult the IRCC website for the most up to date information about online study and Post Graduate Work Permit eligibility requirements.

IRCC rules have recently been updated to advise students that they may begin study if they have applied for a study permit before the January 2021 start date of their term if they are outside of Canada. Our institution will consider registration requests for students who have submitted their study permit applications before the start of their study term in January 2021 who are currently outside of Canada.

To be considered to begin classes without a study permit or AIP, please reach out to international.admissions@canadorecollege.ca

Please note that IRCC has announced that if your in-class courses are being moved to an online-only format because of COVID-19, you’re still eligible for the Post-Graduation Work Permit Program (PGWP) if you hold a study permit, study permit approval letter, or an Approval In Principle if you complete 50% of your entire program inside Canada if you start studying in the January 2021 semester. If you have a study permit, received an Approval In Principle, or have been approved for a study permit for a program starting in January, but you can’t travel to Canada at this time due to travel restrictions, you may:

  • Begin your classes while outside Canada, and
  • Complete up to 50% of your program while outside Canada, if you can’t travel to Canada sooner

 

For more information, please visit the IRCC website.

International students in Canada who submit an extension of their study permits in Canada before their study permits expire have implied status which allows them to continue studying or working in Canada while their application is being processed if they remain in Canada while waiting for their study permit extensions to be approved.

In addition, applicants who are unable to access required documents must attach an explanatory letter detailing the situation.  If the application is incomplete, you may be granted some time to add the documents to your submitted application.

For more information, please visit the IRCC website.

If you have applied for a study permit prior to the start of your January 2021 semester and you are outside of Canada, the time you’ve spent studying in your January 2021 may be counted towards your PGWP as long as your study permit is approved in the end.


STUDY PERMITS/PGWP/AIP

PGWP

** The International Department at Canadore College does not provide immigration or legal advice, and the contents of this correspondence should not be construed as such.  Students are advised to consult IRCC or a qualified legal representative for advice on how to handle your personal immigration matters.  To obtain information related to any immigration-related matter (including study and work permits), you can visit IRCC’s website.

Yes. You are expected to study full-time, unless your Designated Learning Institution (DLI) is currently unable to offer full-time study due to the Covid19 pandemic.

As a Designated Learning Institute, Canadore College’s programs are eligible for a Post Graduate Work Permit so long as they meet the PGWP requirements/ For the most up-to-date and accurate information about the Post Graduate Work Permit, including eligibility, please see: https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/temporary-residents/study-permits/post-graduation-work-permit-program/eligibility.html

Please see your program’s page for duration then for the most up-to-date and accurate information about the Post Graduate Work Permit, including eligibility, please see: https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/temporary-residents/study-permits/post-graduation-work-permit-program/eligibility.html


INSURANCE

Our International students have very good health insurance coverage and are eligible for medically necessary treatments.

 

For inquiries in regards to any matter related to health insurance for international students, please contact your advisor as follows:

North Bay campuses: International.Insurance@canadorecollege.ca

Toronto campuses: Madhur@scbt.ca

Canadore College is working to ensure Health Insurance coverage (through Guard.me) will be available to International Students effective December 1, 2020. 

For inquiries in regards to any matter related to health insurance for international students, please consult with:

North Bay campuses: International.Insurance@canadorecollege.ca

Toronto campuses: madhur@scbt.ca

If a student is pregnant prior to the start date of the policy, their condition may be considered ‘pre-existing’. If this is the case, pregnancy-related expenses may not be covered by the health insurance plan.

In Canada, pregnancy-related expenses can be extensive and range from $10,000.00-$25,000.00. It is crucial for international students to understand this and not be caught without appropriate health insurance coverage.

The safest way to mitigate any risks is to consider clarifying with the health insurance provider in writing if you are covered or not. Canadore College can assist in this regard by helping you navigate this conversation with the appropriate health insurance provider. In this vein, you may contact the following Canadore College representatives for further guidance and clarification:

 

For your reference, and to support this communication, please see below for information related to pregnancy coverage from Guard.me and JF Health Insurance:

North Bay campuses: Guard.me Health Insurance

  • Page 4: The guard.me More Enhanced policy provides benefits for new and emergent medical emergencies. A Pre-Existing Condition exclusion applies to Medical Conditions that existed prior to Your Coverage Period). Be sure to check the Pre-Existing Condition exclusion (page 10) to see if it applies to You. In the event of a Sickness, prior medical history will be reviewed when a claim is reported. Pregnancy that commenced prior to the effective date of your policy is considered a Pre-existing condition.
  • Pregnancy must commence after the Effective Date of this Policy unless coverage is purchased at the time of enrollment in a college or university program in which case the pregnancy must commence no more than 30 days before the Effective Date of this Policy.”

Toronto Campuses:  JF Group Health Insurance

  • Page 1 - Section I 3.A:  A pre-existing medical condition exclusion may apply to medical conditions and/or symptoms that existed prior to your effective date. Check to see how this applies in your policy and how it relates to your effective date. In the event of an accident, injury or sickness, your prior medical history will be reviewed after a claim has been reported.
  • Section II - Definitions: Pre-Existing Medical Condition(s) means any medical condition, sickness, or injury for which at any time prior to the effective date, you have experienced symptoms, you have received medical care, advice, investigation or medical treatment, you have been hospitalized, you have been prescribed (including prescribed as needed) or have taken medication, or you have undergone a medical surgical procedure.
  • Page 3 - Section VIII Exclusions: This insurance does not cover losses or expenses caused directly or indirectly, in whole or in part, by:
    1. Any pre-existing medical condition(s) that was not stable in the 90 days prior to the effective date of the policy. Pregnancy, miscarriage, voluntary termination of pregnancy, childbirth, or related complications except as provided in Benefit #19 – Maternity.
    2. Drugs and medications which are:  b) any type of contraceptive, pregnancy test, fertility drug or test, or erectile dysfunction drugs;


TRAVELLING/FLIGHTS/ACCOMMODATIONS/RESIDENCE

** The International Department at Canadore College does not provide immigration or legal advice, and the contents of this correspondence should not be construed as such.  Students are advised to consult IRCC or a qualified legal representative for advice on how to handle your personal immigration matters.  To obtain information related to any immigration-related matter (including study and work permits), you can visit IRCC’s website.

It is recommended that you inquire with your local consulate or country travel advisories prior to any travel. 

Starting October 20th, 2020 international students with an approved study permit can enter Canada to attend institutions with an approved COVID-19 Readiness Plan.   Canadore College was approved and placed on this approved Designated Learning Institution (DLI) list on November 17, 2020 as posted on the website of Immigration, Refugees and Citizenship Canada (IRCC) Canadore College’s DLI # is:  019395535239

It is recommended that you inquire with your local consulate or country travel advisories prior to any travel.  Students who will be joining our Winter intake and who have yet to book their flights should wait for further notice from the College to learn the exact start date. Please note that due to the Covid 19 pandemic, the government of Canada has instituted travel restrictions for international students that may still be in place at the start of the Spring semester.  It is highly recommended that you ensure that your tickets are refundable in the event that you are unable to travel to Canada at that time.  You may also want to hold off on making any payments for accommodation at this time, unless your payment can be deferred to a later date.  You are required to have your self-isolation plan in place prior to arrival. Please also see response above related to quarantine plan requirements for international students.

It is recommended that you inquire with your local consulate or country travel advisories prior to any travel.  Students who will be joining our Fall intake and have already made their flight bookings should wait for further notice from our end before making any changes to their existing bookings. Students who have yet to book their flights should wait for further notice from the College to learn the exact start date. Please note that due to the Covid 19 pandemic, the government of Canada has instituted travel restrictions for international students that may still be in place at the start of the Fall semester.  It is highly recommended that you ensure that your tickets are refundable in the event that you are unable to travel to Canada at that time.  You may also want to hold off on making any payments for accommodation at this time, unless your payment can be deferred to a later date.

Currently there are so many travel restrictions in place that it may not be possible to get a return flight.  Also, many countries, including Canada, have imposed a 14-day self-isolation period for travelers arriving from out-of-country.  Furthermore, your guard.me international student health insurance is valid everywhere in the world, except for your country of origin.  You may also experience difficulties returning to Canada due to travel restrictions which may change.  You’ll also have to undergo and present a negative Covid19 test to the airline before you fly.

If you must go home, please visit the Canadian Government’s Travel Abroad webpage:  https://travel.gc.ca/travelling/advisories and ensure you meet the necessary requirements to return to Canada as well as your destination country’s main advisory website

Yes. This is why you MUST arrange your accommodation before arriving in Canada. You will need to proceed there directly from the airport. Accommodation arrangements are the student’s responsibility.

International students and agents are requested to review instructions and guidance on quarantine plans as listed at https://www.canadorecollege.ca/support/international.  It is mandatory for international students to download the iCent application (iCent App) prior to departure, and quarantine plans are to be submitted exclusively via the app. Information related to the app, how to download and use it, as well as its many features is available at: https://www.canadorecollege.ca/support/international/iCent  

Please visit the Immigration-Refugees-Citizenship webpage for additional info:   https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-special-measures.html for further details such as using the ArriveCan App and the mandatory Covid19 test for air travellers.

We recommend students studying in North Bay to live in our Residence facilities. Residence is a great way to meet new people and make lifelong friends. Canadore offers the newest residences in Ontario and we are one of the only college residences in Ontario to offer full kitchens. We have three apartment-style residences in North Bay that accommodate 675 students located at the bottom of College Drive. Our secure complexes are wheelchair accessible. Learn more

We do not offer residence facilities in the Toronto area.

Students should contact torontoarrivals@canadorecollege.ca

Students should contact residence at info@canadoreresidence.ca to have their application deferred to their new intake.

Yes, you can apply for a refund directly with residence.  Please contact info@canadoreresidence.ca with your request or questions.


MISCELLANEOUS

Not at this time.  As the COVID-19 pandemic situation changes daily, the College must take into consideration the health and safety of our community while we plan our convocation ceremonies.  We understand that you are anxious to make travel arrangements for your family and our website will be updated with our plans for convocation once decisions have been finalized.  All convocations have been deferred to Spring 2021 and no dates for the events have been set.

Yes, all orientation information will be available online the week before the semester begins.  Please visit our college website regularly for updates.

** The International Department at Canadore College does not provide immigration or legal advice, and the contents of this correspondence should not be construed as such.  Students are advised to consult IRCC or a qualified legal representative for advice on how to handle your personal immigration matters.  To obtain information related to any immigration-related matter (including study and work permits), you can visit IRCC’s website.

Who Should I Contact?