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Frequently Asked Questions

Table of Contents

Looking for answers to your questions? Check out our FAQs in the following categories.


Visa or study permit refusal

If your study permit was refused, you have the option to follow the instructions provided in the IRCC refusal letter. Please note that, unfortunately, we cannot assist with refusals.

If you paid fees to Canadore and are no longer able to attend, you may request a refund in accordance with the current refund policy for international students:https://www.canadorecollege.ca/canadore-international/international-students/international-faq#admissionsfees.

Disclaimer: The International Department at Canadore College does not provide immigration or legal advice, and the contents of this correspondence should not be construed as such.  Students are advised to consult IRCC or a qualified legal representative for advice on how to handle your personal immigration matters.  To obtain information related to any immigration-related matter (including study and work permits), you can visit IRCC’s website.

Designated Learning Institutions (DLI)?

Canadore College is on the Designated Learning Institution (DLI) list as posted on the website of Immigration, Refugees and Citizenship Canada (IRCC) Canadore College’s DLI # is:  019395535239.

Please note all Canadore College campuses hold the same DLI number.

Current Students

All students will receive an email with instructions on how to register approximately 3 weeks before classes begin.  Please check your inbox and junk folders for the correspondence.

Should you be unable to locate the email, please reach out to international.admissions@canadorecollege.ca 

Please note it may be in your best interest to find the original email as each department is receiving large numbers of correspondence and response time may be delayed.


Canadore College offers a virtual pre-departure session to help you prepare for your arrival in Canada, followed by an in-person orientation once you arrive. Each session covers different topics: pre-departure focuses on preparing for your journey, while orientation introduces expectations and essential information for studying and living in Canada.

An invitation will be sent closer to the date via email and iCent - be sure to download iCent!

For more information on orientation and our mini virtual sessions, please see: https://www.canadorecollege.ca/get-started/orientation 

Don't forget to check your email for our "Coming to Canada" series before you arrive and the "Welcome to Canada" series after you arrive for more tips and reminders.

Bring Your Own Device (BYOD) prepares students to be anytime, anywhere learners using their devices to enhance their learning experience in and out of the classroom, obtain and work with course materials, participate in collaborative environments and become skilled, confident users of the technologies. Knowledge of how to search for and interpret evolving information prepares students to become lifelong learners.

BYOD is a program delivery model that requires and supports students to acquire and own the technology required to complete their coursework when outside of the classroom, supplemented by on-campus labs and instruction. It is mandatory that ALL students attending Canadore College own the technology that meets, or exceeds, the technical needs of their programs.

View device requirements for your program here.

In-person: Full onsite delivery, onsite presence required.

Remote: Full remote delivery, onsite presence not required. (semester includes practical component).

Hybrid: A combination of remote and physical activities, onsite presence required for part of the program or semester (60-70% of courses will be in class).

Housing Responsibilities and Availability

Students are responsible for securing housing before arriving in Canada and will be required to complete a form confirming they have accommodation in place (for example, a signed lease or an official acceptance letter from Canadore Residence). Please note that housing availability is limited, and many communities are experiencing housing constraints. Early planning is strongly encouraged.

On-Campus Residence (North Bay only)

Canadore College Residence offers apartment-style accommodations for students studying in North Bay. Residence is located near the College Drive campus and provides a secure, accessible living environment with full kitchen facilities.

  • Early applications are encouraged.

  • Applications and full details are available through the Canadore Residence website here.

  • Early applications are encouraged.

Deferrals and Residence Refunds

  • Deferring your intake: Students who have deferred their program but already applied and paid for residence must contact Residence directly to request a deferral to their new intake.

  • Residence refund requests: Students who no longer require residence may apply for a refund directly through Residence. Contact: info@canadoreresidence.ca

Off-Campus Housing Options

Students may also search for off-campus accommodations through:

Housing Support

For general housing-related questions and guidance, students may contact:
housing.support@canadorecollege.ca

Special Notes for West Parry Sound Campus

  • Students attending the West Parry Sound Campus are responsible for finding and securing their own accommodations.

  • The campus does not offer residence or transportation services (city bus transportation is not available in Parry Sound).

  • Housing in the area is limited, making early outreach within the local community especially important.

  • Campus administration will make every reasonable effort to support students and help connect them with potential accommodation options, particularly in the months leading up to the start of term. Please reach out to parry.sound@canadorecollege.ca


TRANSFERRING TO CANADORE COLLEGE

Yes, but you must obtain a new study permit before you can begin your studies at Canadore. International students must be enrolled at the Designated Learning Institution (DLI) specifically named on their study permit. The previous process of simply updating your DLI through an online account is no longer valid.

To successfully transfer, you must follow these steps:

  1. Apply and get accepted: Apply to your chosen Canadore program and receive a new Letter of Acceptance (LOA).
  2. Obtain a PAL: Students require a new Provincial Attestation Letter (PAL) from the institution they are transferring to. Canadore will issue this to you once you have accepted your offer.
  3. Apply for a New Study Permit: You must submit an application to IRCC for a new study permit (via a study permit extension if you are inside Canada) using your Canadore LOA and PAL.
  4. Wait for Approval: You cannot start classes at Canadore until your new study permit naming "Canadore College" has been approved by IRCC. Starting early without approval is a violation of your permit conditions and can lead to removal from Canada.

    Please visit Changing your school or program - Canada.ca for further information. 


ADMISSIONS - Applications

Step One

Take a look at our programs on the website or download a copy of our program guide to determine what program(s) are of interest to you. In general, Canadore requires a senior level of education from your country. View our Full Time program listing

Step Two

Many programs have specific admission requirements, such as math or physics. These requirements are found under admission requirements in the program descriptions. To be considered for acceptance by the college, you must send a translated copy of your transcript with your application, demonstrating that you meet the program specific admission requirements.

Step Three

If English is not your first language you must provide proof of English competency that meet the language competency level for your desired program of study. View current English Language Proficiency Requirements. Notwithstanding the above, the English proficiency standards required to obtain Study Permits and Temporary Resident Visas from Canadian Embassies vary around the world. The higher English language proficiency standard will apply.

The Student Direct Stream (SDS) is an expedited study permit processing program for those who are applying to study in Canada at a post-secondary designated learning institution (DLI). The language requirement is more stringent than listed above, as such an International English Language Testing System (IELTS) score of 6.0 or higher in each language skill: listening, reading, writing and speaking is required.

For more information on the Student Direct Stream (SDS) program please see:

https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/temporary-residents/study-permits/direct-stream.html#toc02

Step Four

Please submit your application using our international application portal by following this link: Apply Now International Portal! Please note that there is an application fee to submit your application for review by the College. More information on the application fee can be found at https://www.ontariocolleges.ca/en/apply/application-fees.

Step Five

If you meet the admission requirements and are offered admission into the program you have chosen, Canadore College will send you a letter of acceptance and an International Student Acceptance Information form in the format recognized by Canadian Immigration. This letter is required by the Canadian Embassy, High Commission or Consulate in your country when you apply for a study permit to study in Canada. If there is a work, field or clinical requirement for your program we will issue an additional letter, which must be submitted to obtain the associate work permit.

Step Six

Upon receipt of your payment, the College will reserve a seat in your chosen program. This payment is part of the total tuition cost and includes a non-refundable deposit. The receipt for this payment will be required by the Citizenship and Immigration Canada.

If you do not comply with the terms of your payment schedule, your offer will be considered inactive and your seat will be offered to the next individual on the waitlist.

Step 7

Once payment has been made, please request a Provincial Attestation Letter (PAL) https://www.emailmeform.com/builder/form/vEk0zdo56M3eiec9Ra18Uj 

Students can expect intakes to open approximately 8 months to 1 year in advance of the term of study.

For a list of currently open programs, please see: https://international.ontariocolleges.ca/explore-programs/CANA 
(note this list is updated daily)

 

You will be prompted to upload all of your documents in the Apply Now International Portal!

Documents will be validated for authenticity once you arrive in Canada; please be sure to bring original copies when you travel to begin your study.

Yes, you will need to pay a $100 application fee to apply to study at Canadore College. This application fee is directly payable on the OCAS International Portal.

Please review the refund terms on your Letter of Acceptance (LOA). A non-refundable deposit is applicable. For more information on refunds, please see: https://www.canadorecollege.ca/canadore-international/international-students/international-faq#admissionsfees 


ADMISSIONS - Requirements and Eligibility

If you want to study in Canada, you must meet some important immigration requirements. You will likely require a Study Permit if you are not a Canadian or Permanent Resident of Canada and will be undertaking a program of 6 months or more.  You must apply for your study permit with Immigration Refugees and Citizenship Canada (IRCC).  American citizens and Green Card holders may be able to apply at the Port of Entry.  For information on how to do so, see the IRCC website

In order to qualify for a Study Permit, you must first receive a letter of acceptance, Provincial Attestation letter (PAL) and an International Student Acceptance Information form from the College. After you have been accepted for a course of study, you must submit this letter for your Study Permit application.

Please see ‘Admission Requirements’ found under each program’s page to determine if you are eligible for that specific program.

Please note, due to high volume of submissions, documents and prior experience will only be reviewed after you submit a complete application using the Apply Now International Portal!


ADMISSIONS - Language Proficiency

You may be exempt from providing English language proficiency test results if you completed high school or earned a college or university credential in an English-speaking country, where English is the first language and where all or the majority of your courses were completed in English.

Please note:

  • The institution must be located in an English-speaking country where English is the first language.

  • English-language institutions located in countries where English is not the first language do not qualify for an exemption (for example, English-medium institutions in India).

  • Proof that you resided in the country during your studies is required.

  • Distance or online learning does not qualify for an exemption.

Important Program Exceptions

Please be aware that English language proficiency is required regardless of prior education or country of study for:

  • High-Demand Health programs

  • Bachelor’s degree programs

Applicants to these programs must meet the English language proficiency requirements as outlined here: View current English Language Proficiency Requirements.


ADMISSIONS - LOAs

LOA: A letter of acceptance (LOA) or offer letter is a letter from Canadore College informing a student that they have been accepted into the school. This letter is required for the application of the study permit and visa.

Please keep in mind that this document may be requested by an immigration officer during the travel to Canada, so the student should keep it with them at all times.

Enrollment Letter: The Enrollment letter is ONLY provided to those who have registered for their program and are attending classes. For example, if you are looking for the enrollment letter for Winter 2026 (January), you will only be able to receive it once you have completed the registration process via Self Service

Please note that application processing may take 5–10 business days. Our International Admissions teams are working diligently to review submissions and will be in touch as soon as a decision has been made.

Please note that international@canadorecollege.ca cannot provide an update on your application as we have the same information you and/or your agent has in the OCAS portal.


ADMISSIONS - Deferrals

Only students who have met the payment conditions of their Pre-Admitted Letter or Letter of Acceptance (LOA) and submit their deferral request by the term deferral deadline will be considered for deferred admission for the next available intake.

If you are working with an agent, please advise them of your intent to defer, they will do so on your behalf through official protocol.


For direct applicants, please follow these steps:

  • Log into the OCAS portal account
  • Make the minimum deposit outlined in your Pre-Admitted Letter or Letter of Acceptance
  • Upload proof of payment to your OCAS portal
  • Once your application is in a "paid" state, you will be able to choose the option to Defer by clicking ‘Withdraw’

The last date to defer from Winter 2026 was December 20, 2025.

The last date to defer from Spring 2026 is April 20, 2026.

The last date to defer from Fall 2026 is August 20, 2026.

If you miss the deferral deadline for your intake and still intend on pursuing your studies at Canadore, you will be required to submit a new application through OCAS and pay the application fee. 

 

ADMISSIONS - Withdrawing From Classes

Please note this is different from withdrawing your acceptance on the OCAS portal. The following are the instructions to withdraw from classes.


To access the iSucceed portal and complete the student program withdrawal form, you must be logged into your Canadore Microsoft account. The iSucceed portal is integrated with Canadore's single sign-on system, so please ensure you use your Canadore credentials to log in.


If you are working with an agent, please communicate your decision to your agency through official protocol.  Please note however, it is the student’s responsibility, not the agent to complete the withdrawal form.

Please reach out to international.admissions@canadorecollege.ca to inquire about changing your program.


ADMISSIONS - Program Info

View our full program listings here 

For a list of currently open programs, please see:

https://international.ontariocolleges.ca/explore-programs/CANA (note this list is updated daily)


ADMISSIONS - Fees/Payments/Refunds

Tuition and ancillary fees are listed under each individual program’s page. Search our programs here.

You may find the ancillary fee breakdown here: https://www.canadorecollege.ca/get-started/money/fees-and-expenses

Please note that all registered international students who are enrolled in a program and completing graduation requirements, whether full-time or part-time, are required to pay for the health insurance plan and cannot opt out, even if they have other coverage.

Below you will find details on making payments according to your current situation as well as additional information that may be helpful to you.

 

I am not in Canada, how can I pay my fees?

Flywire

Students can also use Flywire to make international payments. To make a payment, continue to canadorecollege.flywire.com:

Canadore College uses Flywire for international payments from accounts outside of Canada. This service provides international students and their families an easy and affordable way to pay tuition and other education costs. Flywire allows you, in most cases, to pay your student fees in your local currency. Flywire offers a Best Price Guarantee – go to flywire.com/priceguarantee for more details.

For payments made outside of Canada, please note that if a refund is required, the funds will be returned to the originating source (i.e. person making the payment).

I am not in Canada, can a family member or friend who is in Canada pay my fees for me?
Yes, payments can be made by online Internet Banking by following instructions showing below.  Please note that refunds for third party payments will take longer to process and will require additional forms to be filled out, to ensure the funds are returned to the source account


I am in Canada, how can I pay my fees?
**Please note we do not provide Canadore College’s bank information, please pay by following the instructions below.


INSTRUCTIONS TO PAY FROM WITHIN CANADA
There are several payment options for international students from within Canada:

  • Through your Self-Serve Account
    • Self-Service – Log into your Canadore Student Account – instructions provided in link
    • Credit cards and Pre-Paid credit cards
  • Through On-Line - Internet Banking
    • Add Canadore College as a payee
    • use your student ID number as the "account number."  Be very sure that you are using the correct student ID number
      • allow 3 - 5 business days for your payment to appear on your student account - this means you need to pay well in advance to have access to registration.
      • if your payment is not showing on your student account within five business days, contact your bank to investigate

Can I pay with a credit card that does not belong to me?
Canadore College advises students to not make payment with a credit card that does not belong to you or is not in your name.  A chargeback can be requested by the owner of the card at any time (up to 18 months after the payment is made), which we cannot prevent. A chargeback is a charge that is returned to a payment card after the credit card owner successfully disputes an item on their credit card statement. A successful chargeback will result in the payment being removed from the student's account and will be flagged as an account with an outstanding balance. 

Using someone else’s credit card is not advisable, as it could result in a chargeback and your offer could be at risk of being revoked.  

If you paid through flywire, you can download your payment receipt directly from your Flywire account. This receipt may be used for immigration purposes.

Once you upload your proof of payment to OCAS, our team will be notified. An official Canadore receipt will be issued after the funds have been received, confirmed, and processed on our end.

Please note:

  • Payments made through flywire or bank transfer may take 3–5 business days to process.

  • Receipts cannot be issued until processing is complete.

Tuition payment amounts and due dates are outlined on your Letter of Acceptance (LOA) and must be followed as issued. You may also review important dates and deadlines here: https://www.canadorecollege.ca/get-started/dates-deadlines

As part of the study permit process, students are required to demonstrate that they have sufficient financial resources to pay tuition and living expenses while studying in Canada. For this reason, payment terms outlined in the LOA are expected to be met for the duration of your studies with us, and requests for instalment plans, extended due dates, or fee reductions are not generally approved.

Please note:

  • Your program seat is not reserved unless payment is made in accordance with the terms of your LOA.

  • Only students who have paid their required fees as outlined in their LOA will be permitted to register.

Instructions to apply for each of our scholarships and bursaries can be found on the specific scholarship/bursary’s page:

You may also check with your own country as many may provide scholarships as well.

**Please note that funds are limited and students should prepare to secure funding for their study in advance of attendance.

Please consult the International Student refund policy for full details - see policy below. Refunds are subject to holdbacks dependant on the time and reason of request. The refund process is significantly delayed during this time and could take longer than the usual 6 - 8 weeks. It is important to keep in mind that flywire will need to verify your banking information before they send the refund. You can log into your flywire account to keep updated on any activity. Refunds are processed in accordance to the original method of payment.

Education for Canadian (domestic) students who are studying in Canada is subsidized by the provincial government and its taxpayers. International students do not pay provincial taxes, so they are not eligible for subsidies and must pay the full cost of tuition. 

Refunds for Students Paying International Fees to Full-time Programs of Instruction

International Students who submit the Program Withdrawal Form from a full-time program of instruction are entitled to a refund of tuition and ancillary fees in accordance with the following:

 

Before the 10th day of the current term of study

  1. For Student Visa refusal with proof from Embassy or High Commission submitted within 60 calendar days of receipt of the refusal for the applicable LOA and term of study, a $300 administrative charge will be applied, and the balance of the tuition will be refunded.
  2. International students who do not attend decide to defer their admission after the start date noted on their Letter of Admission (LOA), or withdraw within 10 business days of the beginning of the semester, shall forfeit their deposit of $2700.00
  3. International students who do not attend decide to defer their admission after the start date noted on their Letter of Admission (LOA), or withdraw within 10 business days of the beginning of the semester, shall forfeit their deposit of $2700.00

 

Please note: There will be no refunds after the semester deadline to withdraw 

  • If you withdraw after the 10th day of the current term of study, only subsequent semester fees paid in advance will be reimbursed.
  • After the 10th day of the current term of study, International Students shall receive a refund of any tuition and ancillary fees paid in advance for subsequent semesters.
  • This refund policy also applies to students who are attending alternate delivery models.

 

Please review the important dates and deadlines for Withdrawal and Registration. Payment deadlines for International students are noted on the Letter of Admission.

Complete details are available at https://www.canadorecollege.ca/support/dates-deadlines

Please be informed of the updated international tuition and ancillary fee refund policy; current policy can be located at: https://www.canadorecollege.ca/canadore-international/international-students/international-faq#admissionsfees

Refund Instructions 

  1. Please start by clicking this link to get a copy of our International refund form
  2. All refund requests must be initiated through the new OCAS Portal.  You will receive automatic email responses from the OCAS site when we are approving your refund, for this reason, duplicate requests sent by email will be deleted.   
  1. If you are unable to request the refund through your OCAS account either because it is closed or a deferral request was denied, the request and refund form should be sent to the appropriate email address below.

 **Again, please do not send your request by email if you have the option on OCAS as duplicate requests sent by email will be deleted.   

North Bay campuses: Canadore.InternationalAR@canadorecollege.ca
Toronto campuses: academics@scbt.ca

Please note refunds may take up to 8 weeks. If this time has passed, please reach out according to your campus above.

 

STUDY PERMITS/PGWP/AIP

Yes, students who have an active Offer of Admission should proceed to apply for their Study Permit.  For the most up-to-date and accurate information about study permits and how to apply please visit: https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada.html

International students in Canada who submit an extension of their study permits in Canada before their study permits expire have implied status which allows them to continue studying or working in Canada while their application is being processed if they remain in Canada while waiting for their study permit extensions to be approved.

In addition, applicants who are unable to access required documents must attach an explanatory letter detailing the situation.  If the application is incomplete, you may be granted some time to add the documents to your submitted application.

For more information, please visit the IRCC website.

** The International Department at Canadore College does not provide immigration or legal advice, and the contents of this correspondence should not be construed as such.  Students are advised to consult IRCC or a qualified legal representative for advice on how to handle your personal immigration matters.  To obtain information related to any immigration-related matter (including study and work permits), you can visit IRCC’s website.

You can work full-time (unlimited hours) when you are a full-time student on an official break.  If you are in between programs you have to have completed the previous program and have been accepted to the new program with only 150 days in between the end of the first program and the beginning of the new program.

Once you’ve received notice that you completed your program, you are no longer allowed to work based on your study permit.  You may be able to start working again if you have applied for your work permit while holding a valid study permit and within 90 days of the completion of your program.

You should apply to extend your study permit so that you would be able to apply for a PGWP. 

Once you’ve received notice that you completed your program, you are no longer allowed to work based on your study permit.  You may be able to start working again if you have applied for your work permit while holding a valid study permit and within 90 days of the completion of your program.

The officer will likely want to see your official transcripts in order to issue you the PGWP.

As long as you were a full-time student in all of your semesters other than your last semester and you completed the program, you can still be eligible for a PGWP.

 

If you want to study in Canada, you must meet some important immigration requirements. You will likely require a Study Permit if you are not a Canadian or Permanent Resident of Canada and will be undertaking a program of 6 months or more.  You must apply for your study permit with Immigration Refugees and Citizenship Canada (IRCC).  American citizens and Green Card holders may be able to apply at the Port of Entry.  For information on how to do so, see the IRCC website

In order to qualify for a Study Permit, you must first receive a letter of acceptance and an International Student Acceptance Information form from the College. After you have been accepted for a course of study, you must submit this letter for your Study Permit application.

If your study permit was refused, you have the option to follow the instructions provided in the IRCC refusal letter. Please note that, unfortunately, we cannot assist with refusals.

If you paid fees to Canadore and are no longer able to attend, you may request a refund in accordance with the current refund policy for international students:https://www.canadorecollege.ca/canadore-international/international-students/international-faq#admissionsfees.

International students in Canada who submit an extension of their study permits in Canada before their study permits expire have implied status which allows them to continue studying or working in Canada while their application is being processed if they remain in Canada while waiting for their study permit extensions to be approved.

In addition, applicants who are unable to access required documents must attach an explanatory letter detailing the situation.  If the application is incomplete, you may be granted some time to add the documents to your submitted application.

For more information, please visit the IRCC website.

Disclaimer:   The International Department at Canadore College does not provide immigration or legal advice, and the contents of this correspondence should not be construed as such.  Students are advised to consult IRCC or a qualified legal representative for advice on how to handle your personal immigration matters.  To obtain information related to any immigration-related matter (including study and work permits), you can visit IRCC’s website.

Provisional completion letters are letters stating that students are in a position to graduate upon review of program requirements being met. Final graduation audits will still need to be conducted.  The wording in a provisional completion letter is as follows: This is to confirm that the student below has completed the following full-time program and is expected to graduate upon review of program requirements being met.

Completion/Confirmation of Graduation letters are letters confirming the student has completed the program and are provided after graduation audits have been completed.  The wording in a completion letter is as follows: This is to confirm that the student named below has completed the following program.

We strongly encourage you to apply for your study permit as soon as you have the letter of acceptance and all other required documents.

You can check the estimated study permit application processing time for applications submitted from outside of Canada.

You are required to provide biometrics if you have not done so for an application to come to Canada in the past 10 years (unless exempted).  You will normally be sent a request letter by IRCC after you’ve submitted your application.  For more information visit the IRCC website. You can check to see if you already have valid biometrics on file using  IRCC's check status tool

You should ensure that your study permit extension is file prior to the expiry date on your study permit.  International students in Canada who submit an extension of their study permits in Canada before their study permits expire have maintained status which allows you to continue studying in Canada while their application is being processed if they remain in Canada while waiting for their study permit extensions to be approved.

Generally, the study permit is not granted beyond the passport expiration date. We recommend renewing your passport first and then applying for an extension of your status.

If your permit expires but you keep meeting the requirements of your stay and you respect the conditions of your study permit, you may apply to restore your status as a student.

The restoration application must be submitted within 90 days of the date in which your status ended.

While your restoration application is being processed, you are allowed to remain in Canada, but you cannot study during this time. You may only resume your studies and/or work once:

  • Your status has been successfully restored,
  • A new study permit has been approved, and
  • You meet all IRCC eligibility requirements for work under a study permit.


For more information about restoration, visit the links below:

You can work up to 24 hours per week off campus. You can work in multiple jobs to make up these hours as long as you continue to meet the conditions of your study permit and meet IRCC’s work eligibility criteria for off-campus work.

You can work as many hours as you like during the scheduled break as long as you continue to meet IRCC’s work eligibility criteria for off-campus work.

You can apply for your co-op work permit together with your study permit application from outside Canada or from inside Canada if you hold a study permit or are applying together with a study permit extension.

You will likely need to hold a co-op work permit if you want to undertake a program with a mandatory placement or work components.  You must be accepted into the co-op program first before you can apply for a co-op work permit. Co-op work permits are exempt from the government processing fee.

For instructions on how to apply for a co-op work permit within Canada, please refer to the following online resources:

IRCC webpage: Work as a co-op student or intern

Before applying for your Post-Graduation Work Permit (PGWP), make sure your passport is valid for the full length of time you're eligible under the program.


IRCC will only issue a PGWP up to the expiry date of your passport. If your passport expires before the full duration, you're eligible for it; you'll receive a shorter permit. However, once you renew your passport, you can apply to extend your PGWP to receive the remaining time.

Graduates of Canadore must prove their English or French language skills with a minimum level of Canadian Language Benchmarks (CLB) 5 in English or Niveaux de competence linguistique canadiens (NCLC) 5 in French in all 4 language areas.

You can continue to check your program’s PGWP eligibility on IRCC’s CIP Code Table by entering the CIP code or name for your program. The CIP codes for our programs are also available on our website.


HEALTH INSURANCE

No one intends to become ill while traveling or studying abroad, but the wise traveler plans ahead. It is best to completely understand the health care system of whatever country you’re in. Canada’s health care system is no exception and All international students who study in Canada are required to have health insurance.

Our International students have very good health insurance coverage and are eligible for medically necessary treatment.

All International Students at Canadore College - North Bay Campus benefit from inclusion in a health insurance plan with Guard.me, a leading provider of health insurance services to international students . The Health Insurance Plan is mandatory and included as part of international students’ ancillary fees. 

Health Insurance Resources: 

A dedicated Portal for Canadore College International students to access health insurance has been set-up and may be accessed here

Guard.me -  International Student Health Insurance Orientation 

Guard.me - FAQ

Health Insurance Support:

For all questions and concerns related to health insurance at Canadore College North Bay, please contact International.Insurance@canadorecollege.ca  

All International Students at Canadore College - Toronto campus benefit from inclusion in a health insurance plan with JF Insurance Group, a leading provider of health insurance services to international students . The Health Insurance Plan is mandatory and included as part of international students’ ancillary fees. 

Health Insurance Resources: 

JF Insurance Group - Portal

JF Insurance Group - Claims   

JF Insurance Group - Benefit Summary

Health Insurance Support:

For all questions and concerns related to health insurance at Canadore College Toronto/GTA, please contact insurance@scbt.ca

After 10 business days from the start of classes, you will be able to access your Health Card. 

You will then receive an email from guard.me with a link to your digital card/policy number (no physical card is provided, soft copy is good enough)

If you need medical help before this time, you can access medical services on your own and, once you have the health card, "submit a claim" online with guard.me to request reimbursement.

When logged in to your account, please keep in mind that this information is private, and for the sake of confidentiality, you are the only one who has access to your personal data (email and password). 

If your password no longer works, you can change it by sending a 2-factor authentication code to your email address. 

More valuable information:

Contact guard.me specialist directly - customercare@guard.me / 1-888-756-8428

International Student Insurance Orientation - guard.me Orientation Presentation

International Student Insurance Guide - Flyer PDF

Guard.me online/virtual doctor available - MobileDOCTOR - Canadore College | guard.me

On-campus Health Center - On-Campus Health Centre - Canadore College

To best protect the health of our students, Canadore College does not allow opt-outs for the health insurance plan.

Please note that should you decide to travel to Canada, you should contact us prior to your arrival in Canada so appropriate health insurance coverage arrangements may be made for you.

For inquiries in regard to any matter related to health insurance for international students, please consult with:

North Bay campuses: International.Insurance@canadorecollege.ca

Toronto campuses: insurance@scbt.ca

If a student is pregnant prior to the start date of the policy, their condition may be considered ‘pre-existing’. If this is the case, pregnancy-related expenses may not be covered by the health insurance plan.

In Canada, pregnancy-related expenses can be extensive and range from $10,000.00-$25,000.00. It is crucial for international students to understand this and not be caught without appropriate health insurance coverage.

The safest way to mitigate any risks is to consider clarifying with the health insurance provider in writing if you are covered or not. Canadore College can assist in this regard by helping you navigate this conversation with the appropriate health insurance provider. In this vein, you may contact the following Canadore College representatives for further guidance and clarification:

For your reference, and to support this communication, please see below for information related to pregnancy coverage from Guard.me and JF Health Insurance:

North Bay campuses: Guard.me Health Insurance

  • Page 4: The guard.me More Enhanced policy provides benefits for new and emergent medical emergencies. A Pre-Existing Condition exclusion applies to Medical Conditions that existed prior to Your Coverage Period). Be sure to check the Pre-Existing Condition exclusion (page 10) to see if it applies to You. In the event of a Sickness, prior medical history will be reviewed when a claim is reported. Pregnancy that commenced prior to the effective date of your policy is considered a Pre-existing condition.
  • Pregnancy must commence after the Effective Date of this Policy unless coverage is purchased at the time of enrollment in a college or university program in which case the pregnancy must commence no more than 30 days before the Effective Date of this Policy.”

Toronto Campuses:  JF Group Health Insurance

  • Page 1 - Section I 3.A:  A pre-existing medical condition exclusion may apply to medical conditions and/or symptoms that existed prior to your effective date. Check to see how this applies in your policy and how it relates to your effective date. In the event of an accident, injury or sickness, your prior medical history will be reviewed after a claim has been reported.
  • Section II - Definitions: Pre-Existing Medical Condition(s) means any medical condition, sickness, or injury for which at any time prior to the effective date, you have experienced symptoms, you have received medical care, advice, investigation or medical treatment, you have been hospitalized, you have been prescribed (including prescribed as needed) or have taken medication, or you have undergone a medical surgical procedure.
  • Page 3 - Section VIII Exclusions: This insurance does not cover losses or expenses caused directly or indirectly, in whole or in part, by:
    • Any pre-existing medical condition(s) that was not stable in the 90 days prior to the effective date of the policy. Pregnancy, miscarriage, voluntary termination of pregnancy, childbirth, or related complications except as provided in Benefit #19 – Maternity.
    • Drugs and medications which are:  b) any type of contraceptive, pregnancy test, fertility drug or test, or erectile dysfunction drugs;


TRAVELLING

 

It is recommended that you inquire with your local consulate or country travel advisories prior to any travel. 

International students with an approved study permit can enter Canada to attend institutions   Canadore College was approved and placed on this approved Designated Learning Institution (DLI) list on November 17, 2020 as posted on the website of Immigration, Refugees and Citizenship Canada (IRCC) Canadore College’s DLI # is:  019395535239

It is recommended that you inquire with your local consulate or country travel advisories prior to any travel.  Please note that the COVID -19 travel restrictions to Canada have been removed.

** The International Department at Canadore College does not provide immigration or legal advice, and the contents of this correspondence should not be construed as such.  Students are advised to consult IRCC or a qualified legal representative for advice on how to handle your personal immigration matters.  To obtain information related to any immigration-related matter (including study and work permits), you can visit IRCC’s website.


MISCELLANEOUS

Please note you will receive information and instructions for convocation and invite letters closer to the date. This will come by email.

Convocation dates and times will also be updated on our website once they are confirmed here: https://www.canadorecollege.ca/support/convocation

For information on applying for your Social Insurance number, please see:

https://www.canada.ca/en/employment-social-development/services/sin/before-applying.html

** The International Department at Canadore College does not provide immigration or legal advice, and the contents of this correspondence should not be construed as such.  Students are advised to consult IRCC or a qualified legal representative for advice on how to handle your personal immigration matters.  To obtain information related to any immigration-related matter (including study and work permits), you can visit IRCC’s website.

Canadore College does celebrate international diversity. The team organizes a variety of cultural events to make every international student feel welcome.

Download the iCent App to learn more about the events and activities taking place on and off campus. All notifications are delivered via this app, keeping you informed and up to date.

International students can find a variety of job opportunities on campus. Please visit the Canadore Career Development website to learn more about the current job openings.

Canadore College has a very dedicated and resourceful team with appropriate credentials (Regulated International Student Immigration Advisors- RISIA) to provide advising to students with immigration concerns.

Disclaimer: The International Department at Canadore College does not provide immigration or legal advice, and the contents of this correspondence should not be construed as such.  Students are advised to consult IRCC or a qualified legal representative for advice on how to handle your personal immigration matters.  To obtain information related to any immigration-related matter (including study and work permits), you can visit IRCC’s website. Please note entry into Canada can only be confirmed at time of entry by the appropriate authority such as a CBSA Border Officer.

In order to obtain your grad package, please make a request at Transcripts - Canadore College

This will automatically request your entire grad package if your program is complete. 

Should you require anything further in regard to transcripts and completion letters,
please reach out to admissions@canadorecollege.ca as the International inbox cannot process these types of requests.

As you know, in North America, 911 is an important tool for emergencies.

An emergency is any situation that requires immediate assistance from the police, fire department or ambulance services.

However, every year, significant resources are wasted when individuals call 911 for non-emergencies or, fail to respond to officers once a call has been made to confirm the matter is not an emergency.

You have every right to call 911 in an emergency but should you have called and later decided the call is not an emergency, we ask you to please respond to the officer’s questions during the call or ensure you take a call back from 911 dispatch to your phone number to confirm the issue has been resolved.

When a call is made to 911 and the caller hangs up, officers must still ensure that the individual’s safety is intact by calling back; this is important protocol to be mindful of.

In the event that 911 was called by accident, rest assured that you are not in trouble.  Accidents happen. 


Please remain on the line, or answer the police call-back so officers can confirm that it was simply an accidental call.