Communication and Customer Service
14 weeks – Course
Overview
Communication and Customer Service is designed to help students apply their knowledge in the provision of excellent customer service. It will provide learners with the tools to communicate effectively with clients, co-workers, employees in other departments, management, external service providers, and other agencies.
Admission Requirements
Admission Requirements
You may enroll in a Continuing Education course at Canadore College if you are 19 years of age or older or if you have earned an Ontario Secondary School Diploma/Ontario Secondary School Graduation Diploma or equivalent.
Students must work in or visit a health care facility to complete course requirements.
Registration
Registration
We recommend that you use a computer to complete the online registration process as you may encounter an error if using a device such as a phone or tablet. If you have already encountered an error when registering please contact us:
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Admissions Office |
Continuing Education Office |
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705.474.7600 ext. 5123 |
705.474.7600 ext. 5601 |
What You Need
What You Need
Most college level courses require textbooks; textbooks are not included in the course fees. It is the student’s responsibility to purchase any required textbooks.
Textbooks are available at the Campus Shop for in class, Contact North, and iLearn/D2L courses. The Campus Shop does not carry most OntarioLearn textbooks. OntarioLearn textbooks can be purchased at www.textnet.ca.
Learning Outcomes
Learning Outcomes
Learning outcomes represent culminating demonstrations of learning and achievement. In addition, learning outcomes are interrelated and cannot be viewed in isolation of one another. As such, they should be viewed as a comprehensive whole. They describe performances that demonstrate that significant integrated learning by graduates of the program has been achieved.